5 Tips To Deliver Great Customer Service – Every Time!

So why is it that so many companies get it wrong? Why do we love to rant about the appalling attitude of some staff, and tut at the ill manners of younger staff? After all, we are always happy and polite and never have a bad day in our own businesses… Yep, you are beginning […]

Recognising Great Customer Service – More Rewarding Than Money?

Being told ‘Thank You’ for delivering Great Customer Service can often be more motivating  and rewarding than Money. Customer Services expert, Derek Williams, CEO  of The WOW! Awards, shares his thoughts… Peter tells me, “I wish I could have been there when he got called up in assembly… Apparently he raced up to the head teacher at the […]

Are You Delivering 5 Star Customer Service?

Customer Service should be at the heart of any business. Yet while many businesses know this, delivering it can sometimes prove more difficult, and we all let our standards slip from time to time! That’s why Wimbledon Business Group are hosting a panel discussion on delivering: ‘5 Star Customer Service!’ So, how can your business […]

Editors Share their Top Tips at Networking Event

Last Thursday, Editors from Merton based publications shared their knowledge, tips and bugbears with local business owners in a panel discussion hosted by Wimbledon Business Group. ‘Meet-the-Editors’ was an opportunity for freelancers and business owners to learn how to get free publicity. It gave attendees the chance to develop relationships with local journalists, understand what makes a great news story […]

Networking Extra! Meet-The-Editor’s Event

Wimbledon Business Group Presents: ‘Meet The Editors’ Are you a business owner? Marketing or PR manager? Charity, School or Community organisation? Ever wondered how some companies and organisations always seem to be in the newspapers doing great things and getting great publicity? On Thursday 6th Oct Wimbledon Business Group (WBG) is hosting a special, meet the […]

Wimbledon Business Group invite you to: ‘Relationology’

WBG are excited to announce Matt Bird, author of Relationology, will be the headline speaker at our exclusive Wimbledon bookfest event on Wednesday 8th October. Matt is a well established speaker and writer advising a number of blue chip companies how to improve their relationships with consumers and business colleagues. In his book, Relationology, Matt reveals his 101 secrets […]

The Big Bookfest Networking Breakfast, sponsored by the Wimbledon Business Group

Business Networking Breakfast at Bookfest, Wimbledon Enjoy a business networking breakfast hosted by the Wimbledon Business Group at the Bookfest Festival site. Councillor Peter Walker will talk about the Future of Business in Merton and our guest speaker Matt Bird will give the essential tips to building the relationships needed for your business to grow. […]

Holistic Fitness Battle it out for Best Business Award!

The Holistic Fitness Studios, Wimbledon are pleased as punch to announce that they have been shortlisted for the Wimbledon Business of the Year Award in the Merton Best Business Awards 2014. Up against some heavyweight contenders, Holistic Fitness have already proven that they are one of the best businesses in the SW19 area and are […]