Customer Service should be at the heart of any business. Yet while many businesses know this, delivering it can sometimes prove more difficult, and we all let our standards slip from time to time!
That’s why Wimbledon Business Group are hosting a panel discussion on delivering: ‘5 Star Customer Service!’
So, how can your business benefit by attending?
- Learn what makes good customer service. Perhaps your view differs from your customers!
- How do you encourage your staff to give great customer service all the time?
- Keep your customers coming back for more and turn them into loyal advocates for your business.
- Get free tips and hints to help improve your turnover by keeping your customers smiling.
We have a fantastic panel lined up. Each chosen for their experience and expertise in providing great customer service. These include; Wow! Awards, CEO, Derek Williams. Metro Bank, Wimbledon Director, Julie Baker and award-winning, independent estate agent, Angela Allright of Tennsion Property.
About the panellists:
Wow! Awards CEO, Derek Williams.
The Wow Awards is an independent awards body helping businesses to engage employees in consistently delivering good customer service. Wow! Awards clients include: Balfour Beatty, Local Councils and NHS Foundations and Which? Ltd.
Metro Bank, Wimbledon Director, Julie Baker.
Since opening it’s first branch in 2010, Metro Bank have already won a slew of awards. Their high street branches are open 7 days a week and from 8am-8pm on weekdays. Their no-nonsense, customer focused approach has proved to be a winning formula in 2016 they won 5 Moneywise Customer Service Awards.
Tennison Property Director, Angela Allright.
Tennison Property is an award-winning, independent estate agent in Wimbledon Chase. Having previously won awards for going the ‘extra mile’, Tennison’s Director, Angela Allright, understands how important it is for small businesses to deliver fantastic customer service. At this event Angela will be sharing her hints and tips that any size of business can put into practice.